Privacy Policy
How we collect, use, and protect your personal information at druvanterios
Last updated: 15 March 2025
At druvanterios, we understand that your privacy matters. This policy explains how we handle your personal information when you use our financial communication services, attend our programs, or interact with our business in Australia.
We've written this in plain English because privacy policies shouldn't require a law degree to understand. If something isn't clear, just reach out – we're here to help.
What Information We Collect
We only collect information that helps us serve you better. Here's what we gather and why:
- Contact details when you enquire about our programs or services
- Professional background information to tailor our communication training
- Payment information when you enroll in our courses
- Learning progress and feedback to improve your experience
- Website usage data to understand how you interact with our content
- Communication preferences so we can reach you appropriately
How We Use Your Information
Your information helps us deliver quality financial communication education. We use it to:
- Provide our educational programs and ongoing support throughout your learning journey
- Communicate about course updates, schedules, and relevant business communication insights
- Process payments securely and maintain accurate enrollment records
- Improve our programs based on participant feedback and learning outcomes
- Comply with Australian educational and business requirements
- Send occasional updates about new programs that might interest you
Important Note About Marketing
We don't sell your information to third parties. Ever. When we contact you about new programs or opportunities, it's because we think they might genuinely help your professional development. You can opt out anytime.
Your Privacy Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information:
Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days.
Correct Inaccuracies
Ask us to fix any incorrect or outdated information in your records immediately.
Delete Your Data
Request deletion of your personal information, subject to our legal retention requirements.
Restrict Processing
Limit how we use your information while maintaining essential service delivery.
Data Security and Protection
We take data security seriously. Your information is protected through:
| Security Measure | Description |
| Encryption | All data transmitted and stored using industry-standard encryption protocols |
| Access Controls | Limited access to personal information on a need-to-know basis only |
| Regular Audits | Quarterly security reviews and vulnerability assessments |
| Backup Systems | Secure, encrypted backups stored in Australian data centers |
Data Retention Periods
We keep your information only as long as necessary. Here's our retention schedule:
Course Enrollment Records
Maintained for 7 years after program completion to comply with Australian educational requirements
Payment Information
Financial records kept for 5 years as required by Australian taxation laws
Marketing Preferences
Contact preferences stored until you opt out or request deletion
Website Analytics
Anonymous usage data retained for 2 years to improve user experience
Sharing Your Information
We don't share your personal information except in these specific circumstances:
- With trusted service providers who help deliver our programs (under strict confidentiality agreements)
- When required by Australian law or court order
- To protect the safety of our participants or prevent fraud
- With your explicit consent for specific purposes
International Data Transfers
Your information is primarily stored and processed within Australia. If we need to transfer data internationally, we ensure adequate protection measures are in place and comply with Australian cross-border data transfer requirements.
Cookies and Website Tracking
Our website uses cookies to improve your experience and help us understand how people use our site. We use:
- Essential cookies that keep the website functioning properly
- Analytics cookies to understand website usage patterns
- Preference cookies to remember your settings
You can control cookie settings through your browser, though some website features may not work if you disable them.
Changes to This Policy
We review this privacy policy regularly and update it when necessary. When we make significant changes, we'll notify existing participants by email and update the "last modified" date above.
Minor clarifications or administrative updates may be made without notice, but we'll always maintain the same level of protection for your information.
Questions About Your Privacy?
We're committed to transparency about how we handle your information. If you have questions, concerns, or want to exercise your privacy rights, please contact us.
Email: contact@druvanterios.org
Phone: +61 467 005 644
Address: Jerrabomberra Ave, Narrabundah ACT 2604, Australia